Our Policies

During consultation it is necessary for Mestizo Fine Dining to have access to sensitive information, for Legal, Personal Client Financial and Business Financial purposes, all our clients can rest assured that no sensitive data obtained by Mestizo Fine Dining is ever shared, all data, no longer needed for the purposes of consultation is securely destroyed or returned to the client/s.

No copy/s will exist after this point.

All data is handled with the utmost care & sensitivity.

The health and safety of our members, our clients and members of the public is of paramount importance. Each one of our consultant members come fully & highly qualified in all areas of your business, if we are unable or unqualified to assist with your business needs, this will be made clear during consultation. We always adhere to the highest standards set out by the Mestizo business group. These standards are held above that of the statutory system of "Acts" laid out by GOVERNMENT UK LTD, UNITED KINGDOM PLC and associated service corporations.

Our members are treated with the dignity and respect they deserve, without them this business would not exist. We treat all our members equally, irrespective of culture, ethnicity, race, gender, nationality, age, religion, disability and sexual orientation or medical preference.  We value diversity in our organization. We pay our Male and Female members EXACTLY the same rates and bonuses. We take the time and effort to induct new members so that they feel a valued and integral part of the workforce from the beginning. 

Although our food safety standards are higher, all of our Chef Consultant Members strictly comply with the "principles" of the Food Safety "Act" 1990, and are qualified and certified to the highest level to be able to demonstrate the most up-to-date methods and practices. We don't believe in short-cuts, nor should you, Mestizo will NEVER practice or endorse poor food hygiene practices. Excellent food hygiene standards are not just the foundation of your business, they are there for the protection of public health.

The PCI Security  Standards Council has updated the standard for payment devices to enable stronger protections for cardholder data. The PCI PIN Transaction Security (PTS) Point-of-Interaction (POI) Modular Security Requirements v6.0 enhances security controls to defend against physical tampering and the insertion of malware that can compromise card data during payment transactions. Updates are designed to meet the accelerating changes of payment device technology, while providing  protections against criminals who continue to develop new ways to steal payment card data. Mestizo has upgraded all of its QP Devices and will always comply with the latest standards of security.

If you are a Mestizo Hospitality Member you have the right to expect nothing less than the promises we make. We have designed a membership package that covers all the important key areas of your Hospitality enterprise at a considerably discounted rate. Inside your cover period you will have access to our Hospitality Business Consultants covering all the areas outlined in our extensive policy, however, should your business requirements go beyond the reach of your membership additional & third party costs* will apply. If you know that your business requirements will exceed your inclusive cover, you are lawfully required to notify us BEFORE any work is undertaken.