"In 2017 an Average of Sixty Small Catering Businesses Failed Every Week across the South of England alone"!
Thinking of Starting a Catering Business?...
Or you may already be up and running!
Are your finances not where you`d like them ?
Not reaching your customers ?
We Specialise in Small Independent Businesses & Start-Up Operations to help and advise with those all important decisions that can mean the difference between success and failure.
With over 390 years of collective hospitality sector experience you can be sure that we keep on top of the most up-to-date ethical methods and practices.
With this experience we are best placed to give you advice and assistance in all areas of your business as well as being able to offer options and solutions.
We can assist in the operation procedure of any recommendations we put forward, our clients take advantage of this service with the understanding
that we will only recommend what we believe to be attainable and sustainable.
With increasing demands on your time we know you would welcome assistance in specific areas.
You may need a professional manager to cover a period of sickness or maternity or have a particular project that requires experienced advice and support.
We can offer specialist, highly experienced and qualified people on a flexible basis, providing intermediate and extended term solutions ranging from one day to full time. Our team members are also fully experienced and qualified in all other areas of your business.
This gives you control and assurance that the work will be carried out professionally.
We are unlike "any recruitment agency or consultancy firm by the way that we operate" , no matter whether you require a staff member for one day or one year you will never be made to sign any deceptive contract,.... ever!
You will also never be over-charged for your consultancy services, Just one flat rate for that particular area of service and expertise, and the time it takes to achieve your goals.
Customer service means providing a quality product or service that satisfies the desires and requirements of a
customer to keep them coming back.
Yet good customer care means much more, it means continued success, increased profits, greater Job satisfaction, superior business confidence and effective teamwork which aim to bring the customer back to your business continually.
Customer care mentoring will help your staff to develop your business profile and skill set so your customers have a high quallity experience first time, every time.
We offer training in:-
customer care, selling skills, food safety & hygiene, health & safety, food & wine.
We offer in house training as well as our very popular virtual learning environment.
The benefits of the virtual learning environment are especially admired by small business owners with limited staff as it solves the problem of people having to take time off work to study away.
It’s also very popular with the learner who can now study at their own pace with online support in a very cost effective way, and all the courses are C.D.P. Certified.
“Results from research of 89,766 catering businesses registered in England showed that 78% of them
were using the same suppliers for their food and drink".......
These companies rely on huge marketing budgets, clever marketing strategy and lack of consumer knowledge to grow and maintain their business customer base”
The effect that is seen on the high street is a series of differently named catering establishments with no real identity or quality of product or service.
We can create a completely unique identity for your business thats sets you Apart from the ever Increasing "Cloned High Streets".
Maybe your branding just needs refreshing or you might need help with new products and menu creation, if so we`ll have a solution to suit your needs.
We can provide and install an independent and completely unique system designed to help you purchase the best fresh, organic and seasonal food produce or catering supply sundries at the best price continuously with little or no effort.
This system has proven to save hundreds if not thousands of pounds! We only recommend suppliers that are aligned with our ethics and values.
In addition to this we regularly bench mark and market test provisions from our specially selected suppliers and provide this information to our clients.
This is part of our commitment to your aftercare ensuring that you receive the best prices and ethically focused products and services continuously.
We are happy to welcome our new card payment processing provider, They are a pioneer in card payments, on a typical day they process over 31 million mobile, online and in-store transactions – that’s around 400 a second. They support 400,000 merchants in 126 currencies
across 146 countries, offering over 300 payment methods. They are also the leader in payments in the UK, where they process approximately 42% of all transactions.
They serve all types of businesses – big and small. You may interact with them several times a day, without realising it. They are the trusted payment partner of some of the UK’s largest retailers, but also for hundreds of small and medium sized businesses in the UK including over 24,000 cafes and restaurants and more than 9,000 pubs.
Mestizo can help you to get set up with a specialist payment solution thats as unique as your business, with no monthly fees !
No use, No charge.
Contact us for more information, and say goodbye to the bank, forever.
Accept payments anywhere with "multiple mobile network" coverage.
Payment reaches your account usually within four working days.
Accept all major credit and debit cards.
Serve customers in seconds with Contactless technology.
Take secure payments for mail and telephone orders.
Our payment processing systems are compliant with PCI DSS industry security standards.